Privacy policy

Privacy Policy

Last updated: August 16, 2026

At Baheya, we respect your privacy and are committed to protecting the information you share with us.

This Privacy Policy explains what information we collect, how we use it, and when it may be shared when you visit baheya.shop, place an order, create an account, or contact us.

Information We Collect

Depending on how you interact with Baheya, we may collect:

Contact information: name, email, phone number, billing and delivery address.
Payment information: payment and transaction details processed through our payment providers.
Order information: products you view, purchase, return, exchange, or add to your cart or wishlist.
Account information: account details, preferences, and settings.
Communications: information you provide when contacting our team.
Technical information: device, browser, IP address, and information about how you use our website.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Process returns and exchanges.
Provide customer support.
Manage your account and preferences.
Improve our website, products, and shopping experience.
Send you updates, offers, and marketing communications when permitted.
Help protect our customers, website, and business from fraud or misuse.
Comply with applicable legal requirements.

When We Share Your Information

We may share relevant information with trusted service providers who help us operate Baheya, including:

Shopify and our e-commerce infrastructure.
Payment and transaction providers.
Shipping and fulfillment partners.
Technology, analytics, and customer-support providers.
Marketing and advertising partners where applicable.

We may also share information when required by law, to protect our rights and customers, or as part of a business transaction.

We do not sell your personal information for money.

Shopify

Baheya's store is powered by Shopify, which processes certain information to operate and improve the shopping experience.

For more information about how Shopify handles personal information, please review Shopify's privacy policy and privacy portal.

Cookies & Similar Technologies

We may use cookies and similar technologies to keep our website functioning, remember preferences, understand how visitors use our website, and improve our marketing and advertising.

Third-Party Links

Our website may contain links to third-party websites or platforms. Their privacy practices are separate from Baheya's, so we recommend reviewing their policies when visiting those websites.

Children's Privacy

Baheya is not intended for children, and we do not knowingly collect personal information from children under the applicable age of majority.

Security & Retention

We take reasonable steps to protect your personal information. However, no online system can guarantee complete security.

We retain information only for as long as reasonably necessary to provide our services, maintain records, resolve disputes, prevent fraud, or comply with legal obligations.

Your Rights

Depending on where you live, you may have rights to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your information.
Request a copy or transfer of your information where applicable.
Opt out of promotional communications.

You can unsubscribe from marketing emails at any time using the unsubscribe option provided in the email.

To exercise your rights or ask questions about your information, contact us at:

hello@baheya.shop

International Transfers

Your information may be processed or stored outside your country of residence, including by service providers we use to operate Baheya.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.